Returns & Exchanges

At NEOCLASSICS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items in their original packaging. Our streamlined return process ensures that finding your perfect fit is as effortless as our timeless designs.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging with all tags attached, and include the provided packing slip inside the box.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our quality control team inspects your return, we will issue a refund to your original payment method or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing